Privacy Policy

Eoslift.com Privacy Notice (Updated on 5/20/15)

By visiting the Eoslift website or any other websites operated by Eoslift or its affiliates (collectively, the “Site”), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site.

Throughout Eoslift’s years of operation, we have developed relationships with our customers based on respect and integrity. We’re aware of the trust and confidence you demonstrate when you visit the Site and provide us with information. This Privacy Notice is posed to demonstrate our leadership in online security and customer service practices. We treat your information with the same honesty and sensitivity that we have displayed throughout our company’s history.

1.Personal Information Collected by Eoslift

Eoslift uses information that we collect from our visitors and customers to personalize and improve your visit and shopping experience at the Site. We gather the following types of information:

Information You Give to Us:

We collect personal information that is provided by Site users. “Personal Information” includes your name, address, telephone number, credit or debit card information, e-mail address, or any other additional information requested for our resale dealers.

Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with any of our departments such as customer service, sales, or technical services through the Site, telephone, mail, or fax.

Catalog Requests and Email Newsletter Subscriptions:

Upon placing an order through the Site, you may begin receiving our offers of special sales and new product promotions from time to time via email or direct mail. If you don’t want to be included on this list, please indicate so and you will be removed from our list.

Orders:

If you place an order through the Site, you will be required to provide contact, billing, and payment information.

Cookies:

Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open an e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Site without providing this information. You are welcome to use the Site if you use such software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

Web Beacons:

We (or service providers on our behalf) may collect information from visits to the Site through the use of “Web Beacons.” Web Beacons are web page elements which may employ cookie technology that enable us to record data about visits to or transactions made on the Site. This information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience or our customer service. No personal information is collected through the use of Web Beacons on the Site.

2.Use of Information Collected By Us

We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.

3.Sharing of Information with Third Parties

We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Notice.

Service Providers:

We may employ other companies or individuals to provide certain services to, or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services. These
third parties (“Service Providers”) will only have access to the information needed to perform these limited functions on our behalf and are required to provide your personal information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your personal information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Notice. Any Service Providers that use data received from us may only do so in accordance with this Privacy Notice.

Credit Card Companies:

If you place an order through the Site, the personal information you provide is transmitted to your credit card company to verify and authorize your purchase.

Aggregate Information:

We provide aggregate information to some of our business partners. This information is used in a collective manner and does not identify you individually in any way. We collect and share aggregate information in order to know more about the general profile of our customers so that we can improve your shopping experience. We use a tool called, “Google Analytics” to collect information about the use of the Site. Google Analytics collects information such as what pages users visit on the Site, how often they visit the Site, and which other sites referred them to the Site. We use the information we get from Google Analytics in order to improve the Site and the user experience. Google Analytics collects only the IP address assigned to you on the date you visit the Site, and doesn’t collect your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the Site, the cookie cannot be used by anyone but Google. You can prevent Google Analytics from recognizing you on return visits to the Site by disabling cookies on your browser.

Shippers:

If you make a purchase through the Site, your name, telephone number, and shipping information must be provided to third party shippers such as UPS, FEDEX, and the United States Postal Service to deliver your purchase.

Law Enforcement and Protection of Users:

To the extent permitted by law, we will disclose personal information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your personal information may be accessible by others to the extent permitted or required by applicable law.

4.Children and Privacy

The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted personal information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. Eoslift does not sell products to persons under the age of 18. If you are under the age of 18, you are required to seek the consent of your parent or guardian to purchase products from the Site.

5.Security

We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive personal information, such as your name, address and credit card number.

You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

6.Corrections/Information Removal/Opt-Out

If your name, e-mail or postal address, telephone number or other personal information changes, you may update, correct or omit the relevant information by contacting us at [email protected] In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at [email protected], sending a letter to: Eoslift USA Corporation, 1590 S. Milliken Ave. Unit H, Ontario, CA 91761 or by clicking on the unsubscribe link within any marketing e-mail you receive from us. If you no longer wish to receive our catalog, send your customer priority number to our email address [email protected] or call our dedicated mail list removal number, 888-264-5008, or use our fax number 781-780-5915.

7.Contact Information

If you have any questions or concerns about this Privacy Notice, please e-mail us at [email protected] or send a letter to: Eoslift USA Corporation, 5585 Brooks St. Montclair, CA 91763.

8.Business Transfer

In the event that Eoslift is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Eoslift may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the personal information and aggregate information we have collected from users of the Site.

9.Limitations on Liability

IN NO EVENT WILL EOSLIFT OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY

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